Frequently Asked Questions (FAQs)
General Questions
What services do you provide?
Safehands Nursing Care is a nurse-led home care provider offering specialised services, including complex care, airway management, tracheostomy care, enteral feeding, mobility support, personal care, and bespoke care packages. Our team ensures each client receives tailored support based on their individual needs.
How do I arrange care for myself or a loved one?
You can contact us via phone or email to discuss your requirements. We will arrange a consultation with our clinical team to assess your needs and develop a personalised care plan.
Do you provide 24-hour care?
Yes, we offer round-the-clock support for clients who require continuous care. Our nurse-led teams ensure safety, comfort, and high standards of care at all times.
Our Team & Expertise
Are your staff qualified?
Yes. Our care team is led by Registered Nurses and NMC-Registered Nurse Associates, ensuring a high level of clinical expertise. All carers undergo rigorous training, continuous professional development, and supervision by our clinical lead to maintain high standards.
Will I have the same caregivers consistently?
We prioritise continuity of care by assigning a dedicated team to each client. This helps build trust and familiarity, ensuring a stable and personalised experience.
Care & Safety
How do you ensure the safety and quality of care?
We strictly follow CQC regulations, NMC standards, and clinical best practices. Our care plans are developed and regularly reviewed by our registered nurses, and all staff undergo routine training and competency checks.
What if I need to make changes to my care plan?
Our care plans are fully flexible. If your needs change. Our nurses will work with you to reassess and adapt your plan to ensure it continues to meet your requirements.
Pricing & Payment
How much does home care cost?
The cost of care varies based on the level of support needed. Get in touch with us today to discuss your requirements.
Do you accept direct payments or funding from local authorities?
Yes, we accept private payments, direct payments, and local authority funding where applicable. We can guide you through the funding process and help you explore your options. for more information click here.
Getting Started
How soon can care begin?
The start of care depends on several factors. Contact us today to discuss your needs.
How do I contact Safehands Nursing Care?
You can reach us by phone, email, or through the contact form on our website. Our team is happy to assist with any inquiries and guide you through the care process.
If you have further questions, feel free to reach out—we are here to help!